Support Center

Installing Multi-Way Switches

Last Updated: Jun 07, 2017 05:14PM CDT

(You can download the 3-way install walk through pdf at the bottom of the page.) 

Plum 3-Way Pre Installation Notes
Multi-way switches can be complicated to deal with. Before jumping in and removing switches, you must first consider a couple of things. We will focus on the most popular 3-way switch.

First we need to figure out the following.

1.Are you replacing existing 3-way.

2.What kind of switch are you replacing?
-Is it standard dumb switch?
-Is it a dimmer? If so is it electronic?
-Are the switches in a multi-gang box?

All of these conditions can impact the appearance of the wiring when removing the existing switches.

Standard 3-way switches usually have a Hot wire in one location and the Load wire at the other location. 2 traveller wires are used to complete the circuit between the two. Standard switches do not require a Neutral wire so they are usually in the back of the box capped with a wire nut. Depending on on what wires are available at each location, it me be necessary to re-purpose the Traveller to supply Hot, Neutral, or both from one location to the other.

Here are some common situations we have run into when installing 3-ways.

 

1.In the best case scenario, there will be Hot, Neutral, and Ground in both locations and the load wire in one of the locations. This is usually the case with multi-gang boxes.The Plum Lightpad only requires the Load wire at 1 location. The other Lightpad's Load wire is not used and is just capped with a wire nut. Only the Lightpad connected to the Load will control the light immediately. The other will need to be provisioned first. Multi-gang boxes are the most challenging but the install is the same. Since there are multiple switches and more wires, it can add confusion.
 
2.In some scenarios, both locations could have Neutral but not a Hot wire. In this case you would repurpose 1 Traveller to carry the Hot to the box where it is missing.
 
3.Another scenario only 1 location will have Hot and Neutral. So both Traveller wires are repurposed to carry the Hot and Neutral to the other switch.
 
4.Worst case scenario, the Neutral is wired to the fixture and not to either box. An electrician would have to run the Neutral to one of the boxes.


Once the switches are installed only the switch driving the Load will control the Light immediately. The 2nd switch must be provisioned using the Plum app.

Provision the Master switch driving the Load then provision the second switch and choose the existing Light with the name of the 1st switch. This becomes the Aux switch which is essentially a remote for the Master switch. As long as they are connected to the wifi network, the Aux will control the Light via the wall switch. 




Please see the attached PDF files for pre install notes and installation walk through.

Contact Us

e666abee29d3ead88f61fc11e84e7e55@plum.desk-mail.com
http://assets1.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete